# IT信息化

# 协同办公OA相关



# 常规使用手册

<details id="bkmrk-123-1%E3%80%812%E3%80%81-3%E3%80%81-4%E3%80%81-5%E3%80%81-6%E3%80%81"><summary>登录</summary>

1、网页端登录地址：https://oa.tenfong.cn

2、企业微信端<span style="color: rgb(186, 55, 42);">【暂只支持手机端】</span>--工作台--深圳十沣科技OA移动平台（首次使用输入账号密码登录）

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-01/scaled-1680-/image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-01/image.png)

3、移动OA客户端，扫码下载。首次登录需要设置服务器：https://oa.tenfong.cn 端口：443

[![](https://kb.tenfong.cn/uploads/images/gallery/2023-09/embedded-image-bz1jsmj2.png) ![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-01/scaled-1680-/Vxyimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2024-01/Vxyimage.png)[ ![S40104-16030362_com.seeyon.cmp.png](https://kb.tenfong.cn/uploads/images/gallery/2024-01/scaled-1680-/s40104-16030362-com-seeyon-cmp.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-01/s40104-16030362-com-seeyon-cmp.png)

</details><details id="bkmrk-%E5%8F%91%E8%B5%B7%E3%80%81%E6%92%A4%E9%94%80%E6%B5%81%E7%A8%8B-%E5%8F%91%E8%B5%B7-%C2%A0-%E6%92%A4%E9%94%80"><summary>发起/撤销流程</summary>

##### **发起**

##### [![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/1ovimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/1ovimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-10/scaled-1680-/cpIimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-10/cpIimage.png)


##### <span style="color: rgb(0, 0, 0);">**撤销**</span>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/LMlimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/LMlimage.png)

<p class="callout success"><span style="color: rgb(0, 0, 0);">注：撤销后将存在<span style="text-decoration: underline; color: rgb(224, 62, 45);">**待发事项**</span>，可继续编辑发起</span></p>

</details><details id="bkmrk-%E5%BE%85%E5%8A%9E%E4%BA%8B%E9%A1%B9---%E5%AE%A1%E6%89%B9%E3%80%81%E5%8A%A0%E7%AD%BE%E3%80%81%E8%BD%AC%E4%BA%A4%E3%80%81%E7%BB%88%E6%AD%A2%E3%80%81%E5%9B%9E"><summary>待办事项 --- 审批、加签、转交、终止、回退</summary>

**【移交】**在处理事项时，可使用移交操作将当前流程移交给其他人，移交后，该事项不再可见。

**【转发】**将当前正在处理的协同事项转发给其他人员。转发时，系统将生成一个新的协同事项，内容与原协同事项相同，只是流 程变为当前用户发向被转发用户。

**【加签】**审批过程中，在自己和下一个节点之间加入一个或多个审批人员

**【回退】**可以将流程回退至前一节点，回退前可以加注意见、态度等；

**【指定回退】**可以指定回退到前一个节点，可以选择“直接提交给我”或“流程重走”。勾选“勾选直接提交给我”，被回退人处理后，流程直接到达回退节点；勾选“流程重走”功能与【回退】功能类似。

**【终止】**流程将在该用户处停止流转，流程图上该节点显示终止状态，该用户的后续节点将不会接收到该事项。

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/KFoimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/KFoimage.png)

</details><details id="bkmrk-%E5%B7%B2%E5%8A%9E%E4%BA%8B%E9%A1%B9-%E7%94%A8%E6%88%B7%E5%8F%AF%E5%AF%B9%E5%B7%B2%E5%A4%84%E7%90%86%E7%9A%84%E4%BA%8B%E9%A1%B9%E8%BF%9B%E8%A1%8C%E8%BD%AC%E5%8F%91%E3%80%81"><summary>已办事项</summary>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-10/scaled-1680-/image.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-10/image.png)

**【转发协同】**将协同以协同的形式发送给其他人员或部门。

**【转发邮件】**将协同以邮件的形式发送给其他人员。

**【归档】**将协同事项进行归档保存，在待办列表中做归档操作相当于执行了【继续并归档】的操作，可以进行批量处理。

**【删除】**删除选中的列表记录。

 **【取回】**当前用户可以将已经处理的协同取回来，协同取回重新处理后，可以选择是否覆盖原处理意见，被取回的协同将显示 在当前用户的【待办事项】中，被取回的协同在当前用户后续节点的【待办事项】中消失。

备注：当前用户的后续节点必须是还没有处理该协同或该协同还没有结束，否则该协同不能取回。

**【撤销回退记录】**进行了撤销、回退、指定回退的数据会显示在这个列表

**【同一流程只显示最后一条】**一个协同中有多个流程节点时，在已办中可以选择只显示最后处理的这个流程。

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-10/scaled-1680-/irWimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-10/irWimage.png)

</details><details id="bkmrk-%E7%AD%BE%E5%88%B0-%28%E6%A0%B9%E6%8D%AE%E6%9C%AC%E5%9C%B0%E5%85%AC%E5%8F%B8%E4%BA%BA%E4%BA%8B%E8%80%83%E5%8B%A4%E8%A7%84%E5%AE%9A%E4%BD%BF%E7%94%A8%29-"><summary>签到 (根据本地公司人事考勤规定使用)</summary>

1、企业微信

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-01/scaled-1680-/ufBimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2024-01/ufBimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-01/scaled-1680-/fPNimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2024-01/fPNimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-01/scaled-1680-/ANSimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-01/ANSimage.png)

2、移动OA客户端

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-01/scaled-1680-/NP1image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-01/NP1image.png)

</details>

# 邮箱系统指南



# 登录配置方式

##### 一、网页登录

登录链接：[https://mail.tenfong.cn](https://drive.weixin.qq.com/s?k=AA8AewczAA0BvGVUlp)

![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/AqYimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/1o5image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/1o5image.png)

##### 二、手机企业微信端登录

登录入口：企微微信—工作台—企业邮箱 （首次需要输入邮箱账号密码进行绑定）

[ ](https://kb.tenfong.cn/uploads/images/gallery/2024-07/ShSimage.png) ![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-bifdzko9.png) ![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-irzvmjk7.png)

##### 三、专用客户端登录

<p class="callout success">**【支持通讯录同步、撤回、外部邮箱标识等功能】**</p>

客户端下载：[https://drive.weixin.qq.com/<span style="font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Oxygen, Ubuntu, Roboto, Cantarell, 'Fira Sans', 'Droid Sans', 'Helvetica Neue', sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400;">s?k=AA8AewczAA0BvGVUlp</span>](https://drive.weixin.qq.com/s?k=AA8AewczAA0BvGVUlp)

首次登录配置：

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/b4Pimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/b4Pimage.png)

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-clvpheqe.png)

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-wefmzwpm.png)

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-pch2auxk.png)

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-rwutpwaf.png)

##### 四、第三方客户端配置-Foxmail/Outlook

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/FR6image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/FR6image.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/uQdimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2024-07/uQdimage.png)[ ![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/yC0image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/yC0image.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/29aimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/29aimage.png)[ ](https://kb.tenfong.cn/uploads/images/gallery/2024-07/eN7image.png)[ ![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/MRoimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/MRoimage.png)

##### 五、重置密码

自助重置链接：[https://ssp.tenfong.cn/](https://ssp.tenfong.cn/)

用户账号为邮箱前缀（邮箱可在企业微信进行查看） 例： zhangs@tenfong.cn，用户账号为zhangs

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/8GZimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/8GZimage.png)

<p class="callout danger"><span style="color: rgb(0, 0, 0);">**<sub>注：以下系统的账号密码互通，一经改动，另外的三个也会跟着一起改动。OA和BIP系统暂除外</sub>**</span></p>

- <sub>已加域的电脑登录windows系统（目前仅限深圳）</sub>
- <sub>邮箱系统--https://mail.tenfong.cn/</sub>
- <sub>公司网盘--https://pan.tenfong.cn</sub>
- <sub>VPN使用--https://vpn.tenfong.cn</sub>

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-qhwgikyb.png)

#####   


#####   

# 邮箱撤回方法

##### **注意：不支持撤回发给外部邮箱的邮件，例：收件方为 xxx@qq.com 或 <xxx@163.com>**

![](https://kb.tenfong.cn/uploads/images/gallery/2024-08/embedded-image-kcjpxscj.png)

# 超大附件使用

##### **方法：将文件拖拽到图中黄色区域，即可上传到文件中转站**

**注：单个文件最大1GB，中转站可用容量2GB，文件将在中转站保留30天，到期自动清除**

![](https://kb.tenfong.cn/uploads/images/gallery/2024-08/embedded-image-t4azrpze.png)

# BIP项目管理系统



# BIP手机客户端登录

##### 1. 应用商店搜索 “友空间私有版”，下载安装。(安卓与苹果方式一样）

##### [![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/image.png)

##### 2. 根据提示操作权限

##### [![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/08Timage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/08Timage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/p4gimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/p4gimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/9f2image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/9f2image.png)

##### 3. 扫码配置服务器地址信息，


##### [![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/1NEimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/1NEimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/qz4image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/qz4image.png)

##### [![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/ny5image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/ny5image.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/2Ghimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/2Ghimage.png)

##### 4. 切换至邮箱登录方式

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-10/scaled-1680-/jKrimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-10/jKrimage.png)

# 桌面类小技巧



# Office更改文档信息

**1.确认文档模板的作者信息**

**[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/image.png)[![ai2image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/xxyai2image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/xxyai2image.png)**

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/o7dimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/o7dimage.png)

**2.确认个人office软件的署名设置**

**[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/image.png)[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/BN8image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/BN8image.png)**

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/HAvimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/HAvimage.png)

**3.Office修改作者信息**

<p class="callout warning"><span style="color: rgb(224, 62, 45);">**修改完成后，需保存，否则不生效。**</span></p>

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/image.png)[![ai2image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/xxyai2image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/xxyai2image.png)

[![nuEimage.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/nueimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/nueimage.png)[![ew1image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/0EOew1image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/0EOew1image.png)[ ](http://kb.tenfong.cn/uploads/images/gallery/2023-09/0EOew1image.png)

**4.导出PDF文档去除信息**

<p class="callout warning"><span style="color: rgb(224, 62, 45);">**如导出pdf文档时，不想保留作者信息，可通过下面操作不导出作者信息。**</span></p>

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/dd1image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/dd1image.png)

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/hDKimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/hDKimage.png)[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/piJimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/piJimage.png)

# PDF文档查看及修改文档属性信息

**1.查看pdf文档属性信息**

<span style="color: rgb(224, 62, 45);">**①用Adobe Reader或Adobe Acrobat打开文档，并右键**</span>

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/M4rimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/M4rimage.png)[![Di4image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/di4image.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/di4image.png)

**2.修改pdf文档属性信息**

<p class="callout warning"><span style="color: rgb(224, 62, 45);">修改pdf文档属性必须使用可编辑功能的PDF软件</span></p>

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/8Mfimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/8Mfimage.png)

[![image.png](http://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/vVtimage.png)](http://kb.tenfong.cn/uploads/images/gallery/2023-09/vVtimage.png)

# windows远程

<details id="bkmrk-%E6%89%93%E5%BC%80%E8%BF%9C%E7%A8%8B%E8%AE%BE%E7%BD%AE"><summary>1、打开远程设置</summary>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/13Simage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/13Simage.png)

</details><details id="bkmrk-%E8%BF%9C%E7%A8%8B%E6%96%B9%E6%B3%95-%C2%A0-%C2%A0-%C2%A0%C2%A0-%C2%A0-%C2%A0-%C2%A0-%C2%A0-"><summary>2、远程方法</summary>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/Whrimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-09/Whrimage.png)[ ![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/eEFimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/eEFimage.png)

<p class="callout danger"><span style="color: rgb(0, 0, 0);">**此方法只针对，笔记本和台式机都已经加域的情况。未加域电脑用户名不用加tenfong\\ 直接输入即可**</span></p>

</details>

# VPN使用相关



# VPN使用指南

##### 一、下载客户端

链接：[https://vpn.tenfong.cn](https://vpn.tenfong.cn)

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-nkzmuy7n.png)

##### 二、登录客户端

<p class="callout success">登录成功后即已接入公司网络，可将客户端最小化</p>

用户账号为邮箱前缀（邮箱可在企业微信进行查看） 例： zhangs@tenfong.cn，用户账号为zhangs

VPN登录密码与邮箱密码相同，可参考下方重置方法

[![屏幕截图 2023-09-28 094256.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/2023-09-28-094256.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/2023-09-28-094256.png)

##### 三、密码重置

自助重置链接：[https://ssp.tenfong.cn/](https://ssp.tenfong.cn/)

用户账号为邮箱前缀（邮箱可在企业微信进行查看） 例： zhangs@tenfong.cn，用户账号为zhangs

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/8GZimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/8GZimage.png)

<p class="callout danger"><span style="color: rgb(0, 0, 0);">**<sub>注：以下系统的账号密码互通，一经改动，另外的三个也会跟着一起改动。OA和BIP系统暂除外</sub>**</span></p>

- <sub>已加域的电脑登录windows系统（目前仅限深圳）</sub>
- <sub>邮箱系统--https://mail.tenfong.cn/</sub>
- <sub>公司网盘--https://pan.tenfong.cn</sub>
- <sub>VPN使用--https://vpn.tenfong.cn</sub>

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-aedafqbr.png)

# 对外网盘相关



# 对外网盘基本规则

##### 1.可用容量

每人可用容量为10.7GB，暂不支持申请扩容

##### 2.共享链接默认有效期

共享链接默认7天有效期，如需更改有效期，请查看[《文件共享操作指南》](https://kb.tenfong.cn/books/it/page/c3c59#bkmrk-5.%E8%AE%BE%E7%BD%AE%E5%85%B1%E4%BA%AB%E6%9C%89%E6%95%88%E6%9C%9F)。

# 访问及登录方式

##### 1、账号密码

账号：用户账号为邮箱前缀（邮箱可在企业微信进行查看） 例： zhangs@tenfong.cn，用户账号为zhangs

密码：与邮箱密码一致。

注：重置方法请点击：[重置密码方法](https://kb.tenfong.cn/books/it/page/a01a0)

<p class="callout danger">**<sub>注：以下系统的账号密码互通，一经修改，另外的三个也会跟着一起改动。OA和BIP系统暂除外</sub>**</p>

- <sub>已加域的电脑登录windows系统（目前仅限深圳）</sub>
- <sub>邮箱系统--https://mail.tenfong.cn/</sub>
- <sub>公司网盘--https://pan.tenfong.cn</sub>
- <sub>VPN使用--https://vpn.tenfong.cn</sub>

##### 2、访问链接：[https://pan.tenfong.cn](https://pan.tenfong.cn)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/48ximage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/48ximage.png)

# 基本操作方法

#### 1.上传文件

##### 1.1方法①

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/xoyimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/xoyimage.png)

##### 1.2方法②

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/kg8image.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/kg8image.png)


#### 2.下载文件

##### 2.1单独下载

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/6M6image.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/6M6image.png)

##### 2.2批量操作

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/CEZimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/CEZimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/dYWimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/dYWimage.png)

#### 3.删除&amp;恢复文件

##### 3.1删除文件

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/0Afimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/0Afimage.png)

##### 3.2从回收站恢复文件

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/cKKimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/cKKimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/ViSimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/ViSimage.png)

#### 4.搜索栏

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/pMcimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/pMcimage.png)

# 文件共享操作指南

#### 1.创建及分享共享

##### 1.1创建通用共享

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/kcoimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/kcoimage.png)

<p class="callout info">重要共享请设置复杂度高的密码，防止密码被破解</p>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/Rcvimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/Rcvimage.png)[![5VKimage.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/5vkimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/5vkimage.png)

##### 1.2分享共享

<p class="callout info">成功复制链接后，可通过邮箱或其他工具发送给用户(请记得将共享密码一同发送)</p>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/jccimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/jccimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/Epuimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/Epuimage.png)

#### 2.共享文件给内部同事

<p class="callout info">此方式需要访问用户登录网盘账号，无需共享密码（仅该用户可访问）</p>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/2Oaimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/2Oaimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/Ns6image.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/Ns6image.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/bYQimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/bYQimage.png)

#### 3.查看和取消已共享文件夹和文件

##### 3.1查看所有共享内容

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/EPzimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/EPzimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/yRAimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/yRAimage.png)

##### 3.2取消已有共享内容

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/N5dimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/N5dimage.png)

#### 4.共享权限设置

##### 4.1权限分类

共享预设权限主要分为：

<span style="color: rgb(224, 62, 45);">①仅查看（包含在线预览和下载权限）</span>

<span style="color: rgb(224, 62, 45);">②可编辑（包含在线预览、创建、上传、删除和下载权限）</span>

<span style="color: rgb(224, 62, 45);">③文件拖放（仅上传权限）</span>

<span style="color: rgb(224, 62, 45);">④自定义权限</span>

##### 4.2更改权权限

<p class="callout info">不建议使用“自定义权限”设置，建议使用预设权限进行共享，避免设置不当出现问题</p>

方法①：

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/ye0image.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/ye0image.png)

方法②：

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/evVimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/evVimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/icPimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/icPimage.png)

##### 4.3共享取消下载权限

<p class="callout info">默认仅查看权限含有下载权限，若不想让用户下载，请取消下载权限</p>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/evVimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/evVimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/jgkimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/jgkimage.png)

#### 5.设置共享有效期

<p class="callout info">共享默认时间为7天</p>

##### 5.1更改有效期

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/2dYimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/2dYimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/9mhimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/9mhimage.png)

##### 5.2设置无限期共享

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/wCOimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/wCOimage.png)

#### 6.更新共享密码

<p class="callout info">基于原共享链接更新密码，链接不会发生改变</p>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/sn9image.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/sn9image.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/gkBimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/gkBimage.png)

# office在线编辑&多人协同

<p class="callout info">网盘提供了Office在线编辑功能，且可以进行多人在线编辑</p>

Office文件共享方法和其他文件一致，请查看[《文件共享操作指南》](https://kb.tenfong.cn/books/it/page/c3c59)。

<p class="callout info">在线创建的文档格式与微软Office的文件拓展名不同，如需微软Office文件，可将本地创建的文件直接上传到网盘后共享</p>

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-09/scaled-1680-/wvRimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-09/wvRimage.png)

# 统一身份认证相关



# 统一身份认证

##### 自助重置链接：[https://ssp.tenfong.cn/](https://ssp.tenfong.cn/)

账号：用户账号为邮箱前缀（邮箱可在企业微信进行查看） 例： zhangs@tenfong.cn，用户账号为zhangs

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-07/scaled-1680-/8GZimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-07/8GZimage.png)

<p class="callout danger">**<sub>注：以下系统的账号密码互通，一经改动，另外的系统也会跟着一起改动。OA系统暂除外</sub>**</p>

- <sub>已加域的电脑登录windows系统（目前仅限深圳）</sub>
- <sub>邮箱系统--https://mail.tenfong.cn/</sub>
- <sub>公司网盘--https://pan.tenfong.cn</sub>
- <sub>VPN使用--https://vpn.tenfong.cn</sub>
- <sub>BIP系统--https://tfbip.tenfong.cn</sub>

![](https://kb.tenfong.cn/uploads/images/gallery/2024-07/embedded-image-qhwgikyb.png)

# 打印机驱动安装指引-深圳区域

### 一、驱动下载

<p class="callout info">下载路径：https://drive.weixin.qq.com/s?k=AA8AewczAA0z8CkHUH</p>

### 二、打印机相关位置以及IP地址

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/jlWimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/jlWimage.png)

### 三、手动添加打印机驱动

##### **1、彩色打印机安装(23、24楼)**

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/A5Kimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/A5Kimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/image.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/image.png)

[![1699249084233.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/1699249084233.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/1699249084233.png)[ ![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/87Dimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/87Dimage.png)

[![1699250976980.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/1699250976980.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/1699250976980.png)[ ![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/DLjimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/DLjimage.png)

[![1699251157733.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/1699251157733.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/1699251157733.png)[ ![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/VQDimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/VQDimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/QmMimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/QmMimage.png)[ ![1699251399006.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/1699251399006.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/1699251399006.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/gKnimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/gKnimage.png)[![1699251492480.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/1699251492480.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/1699251492480.png)

<p class="callout warning">**打印时需选择新安装的驱动才可生效，旧的驱动可卸载。**</p>

> **默认参数设置：**
> 
> [![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/pz1image.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/pz1image.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/FEdimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/FEdimage.png)
> 
> [![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/U30image.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/U30image.png)[![1699251944962.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/1699251944962.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/1699251944962.png)
> 
> [ ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/1699251944962.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/HLGimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/HLGimage.png)

##### **2、HP打印机驱动安装**

![](https://kb.tenfong.cn/uploads/images/gallery/2023-11/embedded-image-71r5rrcs.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/Ldpimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/Ldpimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/37Iimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/37Iimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/nKCimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/nKCimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/FLjimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/FLjimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/cCuimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/cCuimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/rGximage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/rGximage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/Oogimage.png) ](https://kb.tenfong.cn/uploads/images/gallery/2023-11/Oogimage.png)[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/04rimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/04rimage.png)

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2023-11/scaled-1680-/sygimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2023-11/sygimage.png)

# 如何在浏览器找回保存的密码

##### 1、打开浏览器，打开设置-密码

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-09/scaled-1680-/yRNimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-09/yRNimage.png)

##### 2、输入开机密码验证身份

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-09/scaled-1680-/Wlcimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-09/Wlcimage.png)

##### 3、查看密码

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-09/scaled-1680-/6k7image.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-09/6k7image.png)

# PDF压缩方法

**用Adobe的PDF阅读器打开文件，点击左上角 ”文件“---”另存为其他“---”缩小大小的PDF“**

[![image.png](https://kb.tenfong.cn/uploads/images/gallery/2024-11/scaled-1680-/cUmimage.png)](https://kb.tenfong.cn/uploads/images/gallery/2024-11/cUmimage.png)